Terms of service

We sell airtime and mobile data, and will sell prepaid electricity tokens and other bill payments as they launch. You tell us the number or meter to credit, you pay, and we deliver it through our supplier.

You must be at least 18 and using your own payment method. Keep your password and transaction PIN to yourself. Anything done with them counts as done by you, so tell us straight away if you think someone else has them.

Do not use AYPRO for anything unlawful, to launder money, or to resell in a way that breaks a network’s own terms. We can suspend or close an account that does.

Check the number before you pay. Once a top-up reaches the number you entered it has been delivered, and we cannot pull it back, because the credit sits with the network and not with us. We show you the number and the network before you confirm, so take a moment to read it.

The price and any fee are shown in full before you confirm. Nothing is added afterwards. We take payment through Paystack; your card details go to them, not to us.

If you are charged and the top-up does not arrive, you get your money back, either to your wallet or to the card you paid with. A purchase stuck in progress sorts itself out, and one that fails outright is refunded automatically.

If it has not resolved within 24 hours, email ayprosupport@aypro.com.ng with your reference and we will sort it.

Money you add to your wallet stays yours and is spendable only on AYPRO. We do not pay interest on it. You can ask for an unspent balance back when you close your account.

The Market is a directory where signed-in users list a shop or service, and other users find it, rate it and contact the owner. What you put there is yours, and you are responsible for it: list only a business you run, give a number people can really reach you on, and use photos you have the right to use. Sales you make with someone you found in the Market are between you and them; AYPRO is not a party to them and does not hold or guarantee that money.

Listings and reviews must be truthful and lawful. Do not post anything indecent, threatening, misleading, or that offers something the law does not allow you to sell. Every photo is checked automatically before it is shown and a photo that fails is refused; a listing that looks like spam is held until a person at AYPRO has looked at it. Other users can report a listing or a review, and enough reports hide it until we have checked. We may remove, hold or edit a listing or a review that breaks these terms, and may close the account of someone who keeps doing it.

By listing, you let us show your shop or service to other users and send the photos to our processor for the check described in the privacy notice. By reviewing, you let us show the review with your first name and initial. You can rate a shop twice: the second rating replaces the first. Each listing photo costs ₦200, paid once per photo slot, and is not refunded if you later remove the photo or the listing, or if the photo is refused for breaking these terms.

We will put right a purchase we got wrong, which is what the refund terms above are for. Beyond the value of that purchase, we are not liable for indirect losses. Nothing here limits liability that the law does not allow us to limit.

Networks and suppliers go down sometimes. We keep the service running as best we can but cannot promise it is never interrupted.

You can close your account whenever you like, from your settings. We may close or suspend one for fraud, abuse, or a legal requirement, and we will tell you why unless the law stops us.

What happens to your information when you close is set out in the privacy notice.

We will tell you before these terms change in a way that affects you. These terms are governed by the laws of the Federal Republic of Nigeria, and the Nigerian courts have jurisdiction.